Insights

Building Business Algorithms

“It’s our company policy, afraid I can’t help you with that Sir” We have all been there. This always reminds me of the “Computer says No!” phrase popularised by Little Britain. What you are experiencing is an “edge-case” of a business algorithm, ...
Insights
Inspired by an image by Jeremy Loyd

Breaking Blockchain

This is NOT about hacking blockchain, rather how the creation of Private blockchains is taking away the innovation offered by Blockchains.
Insights

A.I. – Mind the [expectation] Gap

Expectations from A.I. within FinTech is over-hyped, particularly for the back office. Here are some thoughts that hopefully help manage these expectation gaps.
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Selling insurance to Millennials

Misselling to millennials – next big conduct risk?

The UK regulator (FCA) has strict requirements for insurers to manage conduct risk, that is, ensuring fair customer outcomes. There is a growing expectation by the FCA to see conduct risk dashboards in place that proactively manage conduct risk in ...