“Call it a Compliance Manual and no one will read” … why do we call such an important set of instructions, such a discouraging name?
“If you build it, he will come”, often misquoted as “they will come”, was the inspiration for Kevin Costner in the movie Field of Dreams. But the same cannot be said for Compliance Manuals.
Compliance Manuals include very useful and important controls but its name and cross-reference to regulation put people off. Don’t get me wrong, it is a great “mapping” document for compliance teams but not so much for the business teams who have a “day job” that does not solely revolve around compliance.
Why aren’t these controls included in the business policies instead?
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